Job Description

RadixBox is a startup providing high quality software support and services.

We provide 24/7/365 technical support services range across different sectors. Our support quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. We maintain high quality of work ethics and work delivery.

Position Summary

Our sales team is seeking an experienced Senior Account Executive to sell our world-class technical support service offerings. The right candidate will have an entrepreneurial spirit, a proven track record of sales excellence, ability to meet/exceed quotas, and taking business to the next level. Must be hungry and have a passion for winning. We need someone that can be very hands-on, do whatever it takes to build revenue, and be a strategic thinker with the ability to create long-term sales plans and execute on them for our prospects.

The ideal candidate will have 5+ years’ experience selling SaaS products and/or services.

Essential Duties & Responsibilities

• Responsible for building sales pipeline in defined territory

• Meet/Exceed quarterly quota targets

• Manage sales cycle from identifying prospects, working with numerous internal teams to coordinate appropriate resources, all the way through closing the deal

• Manage and follow up on qualified leads

• Provide and guide prospects strategic vision to drive them toward the RSI solution

• Update and track all activities in our Sales CRM

• Travel expectations – 25% to 35%

• Implement and utilize current Social and Digital selling strategies to maximize opportunities via Social Networking platforms

Qualifications/Skills/Experience

Experience

• 5+ years experience selling SaaS software products and/or services with a proven success at smaller start-up companies

• 2+ years of experience in technical customer support

• Command knowledge of the enterprise software industry

• Record of sustained and significant quota over-achievement

• Experience working in a fast paced, team-oriented, collaborative environment

Skills

• Experience selling to CXOs

• Highly developed selling, customer relations, and negotiation skills with the ability to effectively communicate with C-level executives, procurement, legal, and line of business representatives

• Engage prospects with a consultative sales approach

• Must be articulate with strong writing and presentation skills

• Proven analytical and problem-solving abilities

• Proven experience with Social and Digital selling techniques

• Able to work under stress and handle multiple critical priorities

• Very strong work ethic with “can do, roll up sleeves to figure it out” attitude

• Ability to leverage supporting team of Sales Engineers, Lead Generation, and Marketing, Business Development, and Inside Sales

Education

• Bachelor's degree required

Company Description

Why RadixBox?

RadixBox, a company that provides reliable and professional technical customer support for SaaS and Online businesses. We are a team of experts who have years of experience in solving various technical issues and helping customers achieve their goals with your product. Whether you need help with installation, configuration, troubleshooting, or training, we are here to assist you 24/7 through phone, email, chat, or video call. We also offer a comprehensive knowledge base with articles, videos, and FAQs that you can access anytime, anywhere. Our mission is to deliver exceptional customer service that exceeds your expectations and enhances your brand reputation. We are not just a vendor, but a partner who cares about your success and satisfaction. Contact us today and let us take care of your technical support needs.

Compensation will be based on either a base salary or sales commission depending on skills and experience.

Benefits for India employee include:

• Paid health insurance

• Paid parental Leave

• Generous Paid time off (PTO)